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Our Terms

Terms & Conditions


Terms and Conditions By completing our Booking Form you are agreeing to and have accepted the following terms and conditions of hire:
We/Our/Us: Captcha Photo Booths
You/Your/The Customer – the Person booking with Captcha Photo Booths for their event.

1.1. “Booking Form” refers to the online booking form contained on our website or any signed and printed version of this form. We require our booking form to be completed and returned to us to make a booking. All details stated on the booking form will be taken as given, unless otherwise stated by writing in an email or letter.

2.1. A £100 deposit is required to confirm any booking of Captcha Photo Booths’ services.
2.2. The deposit covers any administration costs and secures the services of Captcha Photo Booths.
2.3. The deposit is non-refundable.
2.4. Please note that reservations are made on a strictly first come; first served basis. Dates will only be secured upon receipt of the deposit.

3.1. You will acquire permission from the event venue and arrange for an appropriate space for the Photo Booth. Our Photo Booth requires a space [2.5 m long x 2.0 m wide x 2.3 m high].
3.2. You are responsible for ensuring power is available at the venue for the Photo Booth
3.3. You are responsible for providing the correct address for the venue and that the venue allows reasonable access for loading and suitable parking once the booth and equipment has been unloaded if possible.

4.1. Captcha Photo Booths will arrive to set up approximately 1.5 hours before the hire period is due to commence. If the customer requires the booth to be set up earlier an idle time charge applies. It is up to the customer to ensure that the venue agrees to Captcha Photo Booths being in attendance at the agreed time.
4.2. The hire period will be for a set period as specified on the booking form and as agreed by both parties beforehand. Use of the Photo Booth will commence at the agreed time and finish at the agreed time.
4.3. If we cannot start on time due to poor access, or not being allowed access as required due to the venue or other circumstances, we will keep to the agreed end period for the hire.
4.4. If your event simply starts late or runs late, the period of hire will still be for the agreed period and times unless we agree to provide additional hours at our additional hour per hour rate.
4.5. If the Photo Booth is out of use for more than 20% of the hire period due to technical difficulties, we shall refund the customer accordingly to the amount of time that the booth is not in operation and in proportion to the amount paid for the agreed hire time.

5.1. Following payment of the £100 deposit, balance of fees due are to be paid [30 days] prior to the event date. Payment for additional images, services and products are to be made at the time of ordering.

6.1. Prices and specifications are subject to change.
7.1. The 1988 Copyright Design & Patents Act – section 77 & 80 assigns copyright of photographs/digital images to Captcha Photo Booths. It is contrary to the act to copy or allow to be copied photographs captured by Captcha Photo Booths.

8.1. All digital files remain the property of Captcha Photo Booth unless copyright has been purchase by the client for personal use only.

9.1. The customer agrees that all pictures taken in the Photo Booth can be uploaded to a web gallery whether it be on Captcha Photo Booths’ Facebook page or website, unless otherwise stated and exempt Captcha Photo Booth from responsibility of Captcha Photo Booths.
9.2. Photos taken during the event may be used by us to assist with advertising and promotion of Captcha Photo Booths. This may include printed matter as well as online images. We will not use any pictures that we think may cause offence or embarrassment to the people in the picture. We will remove any picture from our website if requested to do so
9.3. If the customer chooses to have the Social Media upload option (via Facebook, Twitter or other social media websites) whether it be to our web gallery on our Facebook page or website, the customer has confirmed that they have obtained consent from each guest attending the event for the same. It is your responsibility to receive consent from your guests before posting their images. Captcha is not responsible for your content posted online.

10.1. Captcha Photo Booths takes the utmost care whilst producing supplied prints, albums and other merchandise. Our products are subject to rigorous quality inspections and are dispatched in perfect condition. On receiving our product(s) the customer will have 7 working days to report any fault or problem due to shipping or handling to Captcha Photo Booths. Captcha Photo Booths will rectify any fault free of charge during this time period. Faults reported outside 7 working days will be subject to costs.

11.1. The customer may cancel their contract with Captcha Photo Booths at any given time up to 30 days before the date of the event by sending written notice to Captcha Photo Booths. We will reimburse any monies paid less the booking fee which remains non-refundable. Cancellation less than 30 days before the event date will result in the payment in full.
11.2. Any request for a date change must be made in writing by the customer at least 30 days in advance of the original event date. Change is subject to our availability and receipt of a new booking contract. If there is no availability for the alternate date, the booking fee shall be forfeited and event cancelled. Any cancellation will forfeit any booking fee payment made.

12.1. Captcha Photo Booths will recover with prior agreement the cost of accommodation expenses and petrol where the event is at a distance of 50 miles or greater. These charges will be charged at an additional cost and as agreed with the customer beforehand.
12.2. It may necessary with prior agreement with the customer to travel on the evening prior to the event to avoid traffic and attendance issues. In addition, it may be necessary with prior arrangement with the customer to stay overnight where an event runs late. The cost of accommodation shall be reimbursed from the customer with regards to late and distant events and as agreed with the customer beforehand.
12.3. No additional travelling expenses will be incurred unless previously stated.

13.1. Captcha Photo Booths will make all reasonable endeavours to attend all events. Where customers make this impossible due to, but not limited to, adverse weather, Captcha Photo Booths will contact the customer (on the contact number provided on the Booking Form) or the venue as early as possible and a full refund will be made.
13.2. Captcha Photo Booths will always try to arrive at the venue at the agreed time. Where circumstances make this difficult due to severe traffic delays or vehicle breakdowns, Captcha Photo Booths will be happy to extend the end time of hire to make up for the late start. If this is not possible, we will refund the customer accordingly to the amount of time delayed by and in proportion to the amount paid for the agreed hire.

14.1. Captcha Photo Booths will in all instances act in what it considers to be the best interests of the customer and to take steps when required to act to protect the health and safety of booth users. Where such actions lead to an early closure of the Photo Booth, removal from service of the booth or other such action likely to cause dissatisfaction, Captcha Photo Booths limits any refunds to the amount of the original booking less the deposit. This applied in all cases. It in no way affects general public liabilities or employers liability insurance matters, which are covered separately.
14.2. In the unlikely events of a total photographic failure or cancellation of this contract by either party or in any other circumstance, the liability of one party to the other shall be limited to the total value of the contract. Neither party shall be liable for indirect or consequential loss.

15.1. Captcha Photo Booths will not tolerate any abuse or threatening behaviour to any of our staff or abuse of the Photo Booth or Photo Booth equipment. If this occurs, Captcha Photo Booths retains the right to terminate the hire immediately. This applies equally to you the customer and your guests. Captcha Photo Booths may terminate the hire in cases where our staff feel the equipment belonging to Captcha Photo Booths or the Photo Booth itself is in danger of being damaged or has been damaged due to the actions or unruly behaviour of you or your guests. Wherever possible and reasonable to do so we will speak with you or the venue first to try to resolve the matter before any termination is enacted. If we do terminate, for any reason, the full cost of the hire will remain due and we will not issue any refunds for any period of hire not provided. Moreover, you the customer will be fully responsible for any damaged caused by you or your guests or other attendees at the event to the Photo Booth equipment howsoever caused, with the sole exclusion of Captcha Photo Booths.